Six layers.
One understanding.
From a voice on any phone to a person who acts. This is the technology that turns ongoing conversations into Life Intelligence.
The Ello Engine.
Six layers, built to work as one. Every call passes through all of them, from a voice on the phone to a person who acts.
- TrustConsent and control, by design.
Consent on every program, roles that see only what they should, each organization’s data kept apart, and retention set per program.
- SignalsNotices change, person by person.
Each person is compared with their own usual range: mood, engagement, social circle, how they speak. Change is noticed early and handed to a person.
- Life modelOne living picture of each person.
Story, social world, routines and wellbeing, assembled call after call into a profile that keeps getting more precise.
- MemoryRemembers a life, not a session.
Every call becomes structured knowledge: people, places, periods, moments. Authorized people can correct any fact, and the correction travels everywhere.
- ConversationTalks like a person, not a form.
Steers a warm, natural conversation toward each program’s goals, adapts to the person, and never asks again what it already knows.
- VoiceCalls anyone, on any phone.
Real-time voice in more than 80 languages, with a native voice for each. Natural turn-taking. No app, no screen, no login.
Anatomy of a call.
What happens in the minutes before, during and after one Ello call.
- Before
The right moment
Ello calls at the time each person prefers, retries gently if they miss it, and keeps the callbacks they ask for.
- 0:00
A familiar voice
The call opens in their language, with their name and what they talked about last time.
- Live
A real conversation
Ello follows the person, asks one thing at a time, and steers lightly toward the program’s goals.
- Live
Listening closely
People, places, moments and how they feel are noted as they speak, without interrupting.
- After
Understanding
The life model is updated, each signal is compared with the person’s own usual, and a summary is written.
- After
The right person acts
Reports go to the people allowed to see them. When something needs attention, someone is told.
Inside every layer.
Six layers, each built for one job, all working on every call.
Voice
Calls anyone, on any phone.
- More than 80 languages, each spoken by a native voice
- Natural turn-taking: Ello listens, waits, and lets people finish
- Works on landlines and mobiles, anywhere in the world
- Understands spoken requests like “call me tomorrow at five”
Every person, in their own language.
More than 80 languages, each with a native voice. A trial participant in São Paulo, an athlete in Madrid and a grandmother in Lyon each hear Ello the way they speak.
Hello Margaret, how was your week?
Built to be trusted
with a life.
Consent first
People choose to take part, can stop at any time, and always know who is calling them and why.
A person decides
Ello notices and reports. A doctor, a social worker or a family member decides what to do.
Never a diagnosis
Ello records what people say and how it changes. It does not diagnose and makes no clinical prediction.
Their own normal
Change is measured against each person’s own usual, never a population average.
Every life, understood.
Bring Life Intelligence to the people your organization serves.