An Ello brand · Cities

Louna.life

No one left alone.

A regular call for every resident who could use one, from older people living alone to new arrivals and carers, in their own language, with the social team alerted when it matters.

A woman in her late seventies on the phone by the window of her city apartment
Live · Ello is listening

“My daughter is coming on Sunday, so I’m fine. ”

Weekly callReached, Monday 10:02
MoodGood
NextVisit on Sunday

What it does.

Ello calls each enrolled resident on a regular rhythm. It keeps a real conversation going, notices when someone cannot be reached or seems less well than usual, and alerts the right social worker.

  • Weekly human contact at the scale of a city
  • An alert when someone cannot be reached
  • A living picture of needs across neighbourhoods
This week, residents in the programIllustrative
1,206of 1,240 reached
3alerts sent to social workers
  • Rosa, 84Reached, Monday 10:02Fine
  • Yusuf, 31Reached, new in town, asked about language classesFine
  • Ingrid, 88Not reached, 3 triesAlert sent
  • Marta, 52Reached, caring for her motherFine

How it unfolds.

  1. 01

    Enrollment

    Residents who live alone, new arrivals and family carers are offered a regular call, in their own language.

  2. 02

    Every week

    Ello calls each one, chats, and keeps track of how they are doing.

  3. 03

    No answer

    Ingrid misses three tries in a row. Ello alerts her social worker the same day.

  4. 04

    Every month

    The city sees needs by neighbourhood: isolation, mobility, help at home.

What Ello talks about.

Natural conversations that come back to what matters for this program, never a questionnaire read aloud.

The week and the neighbourhoodGetting out and aboutFriends and familyHelp at homeHeat, cold and comfortAnything they need

Who it serves.

  • Cities and municipalities
  • Social services
  • Senior, youth and integration departments
  • Regional health authorities

A phone call.
A life, understood.

No app, no screen, no form. Ello calls, has a real conversation, and understands as it listens. Press play.

Margaret, 81Weekly call 38, in English
Ready0:00

Press play to hear Ello call Margaret. Watch what it understands as she speaks.

0:00 / 1:03

Demo call. Voices made with Ello’s voice engine; Margaret and her family are fictional.

Born from the Ello Engine.

Voice

Calls anyone, on any phone.

Conversation

Talks like a person, not a form.

Memory

Remembers a life, not a session.

Life model

One living picture of each person.

Signals

Notices change, person by person.

Trust

Consent and control, by design.

Inside the engine

Every life, understood.

Bring Life Intelligence to the people your organization serves.