An Ello brand · Cities
Louna.life
No one left alone.
A regular call for every resident who could use one, from older people living alone to new arrivals and carers, in their own language, with the social team alerted when it matters.

“My daughter is coming on Sunday, so I’m fine. ”
What it does.
Ello calls each enrolled resident on a regular rhythm. It keeps a real conversation going, notices when someone cannot be reached or seems less well than usual, and alerts the right social worker.
- Weekly human contact at the scale of a city
- An alert when someone cannot be reached
- A living picture of needs across neighbourhoods
- Rosa, 84Reached, Monday 10:02Fine
- Yusuf, 31Reached, new in town, asked about language classesFine
- Ingrid, 88Not reached, 3 triesAlert sent
- Marta, 52Reached, caring for her motherFine
How it unfolds.
- 01
Enrollment
Residents who live alone, new arrivals and family carers are offered a regular call, in their own language.
- 02
Every week
Ello calls each one, chats, and keeps track of how they are doing.
- 03
No answer
Ingrid misses three tries in a row. Ello alerts her social worker the same day.
- 04
Every month
The city sees needs by neighbourhood: isolation, mobility, help at home.
What Ello talks about.
Natural conversations that come back to what matters for this program, never a questionnaire read aloud.
Who it serves.
- Cities and municipalities
- Social services
- Senior, youth and integration departments
- Regional health authorities
A phone call.
A life, understood.
No app, no screen, no form. Ello calls, has a real conversation, and understands as it listens. Press play.
Press play to hear Ello call Margaret. Watch what it understands as she speaks.
Demo call. Voices made with Ello’s voice engine; Margaret and her family are fictional.
Born from the Ello Engine.
Voice
Calls anyone, on any phone.
Conversation
Talks like a person, not a form.
Memory
Remembers a life, not a session.
Life model
One living picture of each person.
Signals
Notices change, person by person.
Trust
Consent and control, by design.
Every life, understood.
Bring Life Intelligence to the people your organization serves.